Please note that by making a booking, you agree that you have read the following Terms & Conditions and agree to be bound by them:

1. Booking and payments
   1.1 In order to confirm your chosen Booking, you must pay for your stay in full. All payments are made by an online bank transfer for which details will be sent.
   1.2 When you have made payment, a confirmation email will be sent to you to confirm payment. If you do not receive this, notify us as soon as possible by email. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
   1.3 If the payment is not made or does not go through for the booking, your dates will not be booked for you.

2. Cancellations
   2.1 If you cancel your booking less than 10 weeks before check in, Evgenikon will keep 25% of the total cost of the booking and refund 75% to you.
   2.2 If you cancel your booking less than 5 weeks before check in, Evgenikon will keep 50% of the total cost of the booking and refund 50% to you.
   2.3 If you cancel your booking less than 2 weeks (14 days) before check in, Evgenikon will keep 100% of the total cost of the booking.
   2.4 We advise that you take out travel insurance that includes cancellation insurance with a third party.

3. Changes and Cancellations by Evgenikon
   We will inform you immediately if Evgenikon needs to make a significant change to your confirmed arrangements or to cancel them.

4. Complaints
   In the event that you have any complaint about your stay, please notify us as soon as possible.

5. Pricing
   Evgenikon reserves the right to amend advertised prices at any time. It also reserves the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.

6. Information & Accuracy
   6.1 The information and prices shown on the website www.evgenikon.com vary from time to time and may change between the time you first view a property and make a booking. You should check that all the details are as you expect prior to making a booking. It is always possible that, despite best efforts, the website may be incorrectly priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing.

7. Pets
   No pets allowed.

8. Travel Insurance
   We strongly recommend that you take out personal travel insurance for all members of your party. It’s your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

9. Your Responsibilities
   Please note that you have a contract with Evgenikon. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the owners of the property, any employees and other guests and their property. You are responsible for informing us of any losses or damage to the property as soon as possible. Please note that you will be liable to pay for any losses or damage to the property caused by you or a member of your party, allowing for reasonable wear and tear. You must also leave the property by the 11h00 check-out time. If any guest behaves inappropriately or improperly (of which the owners will be the final judge), or illegally, Evgenikon reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Any refund for so doing will be at the entire discretion of the owners of Evgenikon.

10. Special requests
    If you have any special requests, please email us prior to booking.